Customer Feedback


You are amazing, best company to deal with thank you so very very much.

Kind regards




Just want to say how happy I am with the service I have had from you. Only on my second order but I am having so much of a choice . The dogs love having beef chunks again. Driver Paul is pleasant and polite. I see many years ahead
Thank you 



Wonderfully slick collection today!
the new shop, parking area & tarmacadam drive is brilliant!!!
the gaffer was giving a young couple advice on switching to raw today, I eavesdropped, my bullshit detector registered ZERO... well done to him!!!
suggestion... you guys should get a gazebo/stand set up at Darlington champion dog show in September!!!!
well done!




Good evening,

I spoke to one of your employees today at around 3pm, I didn't catch her name, but she was extremely pleasant and helpful. A credit to the company.

Thanks again.



My order has just arrived in Sunny Torbay, South Devon in perfect condition and still frozen. Thank you for excellent service.

Cheryl @ Sunny Torbay, South Devon


Just wanted to say thanks for a very prompt delivery this morning. It's our first order from yourselves, so we definitely be using DAF again for Charlie's raw food!

Thanks once again!




Just had to tell you I placed my order 2nd in a week and received it this morning, great service and price. I will definitely be ordering from you again and will tell all my doggy mates.

Many thanks




I would just like to thank you for your great service at DAF Petfoods, from first contact by email with Becky, who was very helpful to us as new to your petfoods (we were recommended to DAF by our puppies breeder). To my delivery that arrived by your very courteous delivery driver.

Thank you for a great service, and if you get a chance can you let me know the dates for delivery in my area so I can make sure I'm organised with my follow on orders.

Kind regards

Steve and Jen


Would just like to say thank you for the prompt and efficient delivery this morning (Wednesday). Placed perfectly by my gate. Packaging in perfect condition. Still frozen solid. All looks great and the dogs went crazy for it.

I've posted this on Rawsome and Holistic on Facebook. Will also be popping it on my dog club wall too, see if I can convert more members to raw feed. Great communication too!

Thank you very much once again.

Happy New Year.



Purchased dog food several times, quality is good althought this is a praise for the food manufacturers. The service was excellent every time, staff are very helpful with answering my questions, helping to take my purchase to the car if needed help, and reserving special items that they did not have at the time. I was served by different members of staff and everyone was polite, helpful and efficien. We shall continue our customer for as long as this shop is open!

Thank you!



Would recommend to anyone with a fussy pup like mine was! The staff are very helpful and good, boxes are cheaper than tin food from supermarket and so much better for your dog to eat! I have gone through sooo many different tins and only now I've finally found what our Ted likes!



Excellent service, Becky and the team are really helpful and always reply to any questions straight away. We have been using DAF for the last couple of months and I would not use anyone else now! Fast delivery, great food and Roly my dog is thriving on it. Highly recommended!!



Excellent selection of food, minces, chunks and bone, you name it! Fabulous customer service & delivery is great too! Thank you!



Very helpful with my order, extremely quick delivery and excellent products. Will recommend to family and friends.

Stacey Louise


Dogs just had fun ripping open my delivery and licking all the food to check it was okay before I put it in to the freezer!!



Absolutely brilliant service - knowledgeable, friendly staff who take a genuine interest in their customers. Millie says the food's great too, but I'll have to take her word for it...



Very helpful and friendly and Sabian out German Shepherd loves the raw food.



Thank you for your help today. Can't wait to start raw feeding tomorrow.



The rice bones were delivered as requested, a very good service.... I rang your switchboard to thank you for the good service you provided....

Thank you

Clive John


Just had to get in touch, huge thank you to all involved for my delivery Thursday, very much appreciated, again a big thank you!!!!