Customer Feedback



Just had my delivery from DAF South and wanted to say a big thank you to your driver. He voluntarily took the boxes up the stairs for me (my freezer is in spare bedroom) which as I'm in a wheelchair and have to use a stairlift to get upstairs, saved me a huge amount of effort and time.  Didn't get the driver's name but thank you so much.




So so sorry for feedback delay!!! Very unlike me... sorry!!! Extra super BONKERS few days & have yuk lergy... I have 3 huge woofers (1 with extreme allergies, 1 with extra sensitivity after chronic HGE and 1 enjoying all the goodies Haha) so I also know these are excellent value, great delivery. Just purchased again too! THANK YOU... beyond delighted!
With Thanks and Very Best Wishes,
Emma xx



I would just like to say that your delivery service is fab. Your staff are lovely, as opposed to the UPS people who I've only found to be surly buggers.


Keep up the good work, and thank you!


Patsy Portway


Hi there


Just wanted to say thank you for my recent first order with you – very happy with it all!


Best regards




Lauren norton
Message: Just wanted to say thank you for my recent order, my dogs love it and the products are great value, especially the whole rabbits and the lamb horns.



5 stars: Excellent – no reservations, I would recommend this company to anyone. great delivery service, on time (and i'm in scotland) , great website and ordering system and a nice touch with the automatically generated PDF invoice/ receipt. great idea of being able to add to order after purchase and add comments/ delivery advice.

great product, wont go anywhere else.


I would just like to thank everyone involved in the ordering and delivering of my frozen dog food

When I phoned for advice I was treated in such a friendly, manner, the lady in question was so very helpful and it was great to get email updates.

The delivery man also great me in a friendly manner

Well done Durham Pet Foods

I will look forward to a long and happy shopping experience

You have made 4 Pugs very happy


lesley- Anne mitchell

What an excellent website and payment and invoice service! Well done folks!